Navigating Through Change and Conflict Bundle

Description:

A manager's role turns into a leadership role during times of change and with that, managing change can come in many shapes and forms.  This micro bundle contains three 20-minute nano modules that will teach you how to frame your message and engage in healthy conversations that use effective strategies to turn resistance and conflict into consensus and collaboration.

SFO Domain:

Management of Human Resource Functions

Credit(s):

1 SFO

Module 1: The Manager's Role During Change

Description:

Change management comes in many shapes and forms – both big and small. This lesson will help you define change management, identify the need for it, and discover your role as a change leader. 

Module 2: Managing Resistance to Change

Description:

A manager’s role turns into a leadership role during times of change. In this lesson, you will learn specific communication tactics to drive change and leadership actions to address employee doubts about change. This will enable your organization to gain a competitive edge over other organizations that struggle with internal change resistance.

Module 3: Turning Resistance and Conflict into Collaboration and Consensus

Description:

When resistance or conflict erupts and jeopardizes results, it is necessary for leaders to convince resistant people, engage in conversations, and use strategies to get the results they want. This 20-minute lesson explores effective practices to turn resistance and conflict into consensus and collaboration.